Privacy Policy
Te Uru Waitākere Contemporary Gallery Incorporated (we, our, us) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Te Uru are strongly committed to protecting the privacy of your personal information. The policies below are applicable to www.teuru.org.nz. Te Uru has established this security and privacy policy to let you know the kinds of personal information that might be gathered during your visit to the website, why this information is gathered, what it is used it for, why Te Uru might disclose it and how you can manage it.
Please be advised that the practices described in this privacy policy apply only to information gathered through this website.
By visiting the Te Uru website, you are accepting the practices described in our privacy policy. If you do not agree to the terms of this privacy policy, please do not use the website. We reserve the right to modify or amend the terms of our privacy policy from time to time without notice. Your continued use of our website following the posting of changes to these terms will mean you accept those changes.
If you have any questions about this privacy policy or don’t see your concerns addressed here, you should contact Te Uru by email at info@teuru.org.nz
Changes To This Policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated September 2024.
What Information About Me Does Te Uru Collect and Store?
Te Uru adheres to the highest standards of ethical practices in all operations and is dedicated to protecting the privacy of all visitors to our website. We ask for only the information we need to provide the service you’ve requested.
Personal Information
We collect and store information that you enter into this website. For example, when you join Te Uru as a member, make a donation, sign up for a class, purchase online tickets or gallery store items, we collect and store some or all of the following information that you provide: name, billing address, email address, telephone number, credit card number and credit card expiration date.
This information is used to provide the products and services that you have ordered or requested, to process orders, to send order and donation confirmations, and to provide customer service. Some of this information may be used to contact you about related events or opportunities, sales, special offers and new site features.
How We Use Your Personal Information
- to verify your identity
- to provide services and products to you
- to improve the services and products that we provide to you
- to bill you and to collect money that you owe us, including authorising and processing credit card transactions
- to respond to communications from you, including a complaint
- to protect and/or enforce our legal rights and interests, including defending any claim for any other purpose authorised by you or the Act.
Anonymous Information
Through your use of the website, Te Uru may also gather certain information that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data” and may involve the use of “Cookies,” “IP addresses” or other numeric codes used to identify a computer. Te Uru collects and stores certain other information automatically whenever you interact with this website. For example, collecting your IP address, browser information and reference site domain name every time you visit this website. Te Uru also collects information regarding user traffic patterns and site usage. This information is used to analyse and improve this website.
Protecting Your Personal Information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Accessing and Correcting Your Personal Information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at info@teuru.org.nz Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet Use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
Use of Cookies and Spyware
Like many websites, we use “cookies,” which are files stored on your computer’s hard drive by your browser. Cookies help us to identify members and to optimise their experience. Browser Cookies are needed to be enabled for certain areas of the website. Cookies do not personally identify users, although they do identify a user’s computer. This website never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website.
This website never uses or installs spyware on your computer, nor does it use spyware to retrieve information from your computer.
Email Communication
Te Uru provides free digital invitations to keep you up-to-date on gallery programmes and events. Te Uru does not sell, rent or share your email information with anyone. You can subscribe and unsubscribe at any time.
Surveys
From time to time Te Uru conducts surveys online and on location to help us understand our audience. You may decide whether or not you want to answer our survey questions. No personal information from these surveys is disclosed to third party organisations. Te Uru may compile the results and publish them or share them with other parties.
Use of Mailing Lists and Membership Information
Te Uru’s email and mailing lists are used primarily to send notices about our programmes and events. Te Uru will not sell, rent or share our contact information with commercial businesses. Te Uru may occasionally use this list for a fundraising campaign for the gallery.
Customer Service and Feedback
Te Uru may use your personal information to fulfil orders, provide customer service, track your compliance with the website’s rules and regulations, or for editorial and feedback purposes.
Emergency Situations
Te Uru may use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend our rights or property, the website or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website or the public.
What Steps are Taken to Keep Personal Information Secure?
The security of all personal information associated with you is of utmost concern to Te Uru. Te Uru exercises great care in providing secure transmission of your information from your computer to our servers. Personal information collected by Te Uru’s websites is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers and all online purchases, the personal information is encrypted before you conduct your transaction. Only those employees who need access to your personal information in order to do their jobs are allowed access.
While Te Uru makes reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to Te Uru or information Te Uru transmits to you from our website, and you do so at your own risk.
What Happens When I Link to or From Another Website?
This website may contain links to other websites. Please be advised that the practices described in this privacy policy do not apply to information gathered through these other web sites. Te Uru is not responsible for the actions and privacy policies of other websites.
Public Areas, Chat rooms and Newsgroups
Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this privacy policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you expect to keep private.
CCTV
Te Uru has CCTV operating in the gallery spaces, workshops, carparks, exterior of the buildings and staff only areas. These cameras are in place to ensure the safety of visitors and team members. We use CCTV to deter crime, and mitigate risk. We do not use CCTV in, or near our bathrooms, or to document staff attendance and behaviour. Footage gathered by Te Uru’s CCTV is pursuant to our Privacy Policy and will be used only for the purposes for which it is intended. CCTV operates 24 hours a day 7 days a week. The footage collected is stored securely for 90 days. Footage can only be accessed by authorised Te Uru staff.
Copyright of Website Content
All content in the form of photography, copywriting, and graphic design on the Te Uru website is exclusive copyrighted property of Te Uru, the artists and authors. Unsolicited use of this content without prior approval is prohibited.
Governing Law
Te Uru’s website is published in New Zealand and is intended for users from New Zealand. The laws of New Zealand shall govern in any and all disputes, including privacy or defamation issues or other concerns.
