General

• All of our after school workshops have a 12:1 student teacher ratio.

• Booking are only confirmed upon receipt of payment, enquiries and expressions of interest do not count as bookings.

• Bookings must be paid in full. We do not allow weekly payment arrangements.

• Afterschool classes start at 3:30pm and finish at 4:30pm.

• if your child needs to walk from a nearby school we offer supervised after school care for and extra fee of $40 per term.

• If you are running late for pickup please contact the gallery 09 817 8087.

• Classes missed by an individual can not be made up or refunded.

• Our classes have a sign in/sign out process and require a parent or guardian to sign for the child, unless other arrangements have been made with our education team. 

• If you know your child will not make a class let us know by contacting 09 817 8087 or email education@teuru.org.nz.

• Please ensure your children are wearing old clothing and have footwear for health and safety reasons.

• The gallery must be advised prior to the programme of any medical conditions, behavioural issues, disabilities, allergies, or special requirements that may impact on a child’s participation and where required education staff will be in touch to learn how best to work with your child.

• An emergency contact name and phone number for each child must be supplied. The name and contact number of the person picking up each child must be supplied.

• No nut derived products in the space.

Refunds and credits - term bookings can not be refunded or credited once workshops have started, unless discussed with Te Uru’s education manager Adreinne Millwood and director Adrienne Scherning. 

• If your educator is sick or unable to teach a workshop a replacement tutor will be organised.

• If classes are cancelled due to unforeseen circumstances we will notify you as soon as possible, and a make-up class at the end of term or refund for the session will be issued.

Behavioural expectations.

• Our afterschool programs are designed for children who are interested in art and are capable of focusing on and participating in art based projects for one hour. Before booking please ensure your child is interested in the chosen workshop and capable of sustaining focus and interest for this amount of time.

• If your child is behaving in a way that is disruptive to the class you will be asked to collect them. This is to ensure everyone gets the most out of the class and that the environment is positive for all participants. 

• Cell Phones and devices are not allowed to be used in our education space. If needed there is a phone available.