Keeping you safe

From December 3, Auckland will be operating under the ‘traffic light’ Covid-19 Protection Framework and Te Uru is open. We will be operating on a safety-first basis, taking all possible precautions to reduce further spread of the disease.

When visiting, please use our main front entrance on Titirangi Road, where we can offer any assistance you may need, including exhibition information, bag storage, sanitiser, contact tracing and vaccine pass scanning.

For everyone’s safety, all visitors, staff, volunteers and contractors over the age of 12 are required to display a valid ‘My Vaccine Pass’ to enter our facilities. This will ensure Te Uru is as safe as we can make it, and accessible for as many in our community as possible. The wellbeing of visitors and staff is our top priority, and it’s important our community knows that Te Uru is a safe space. We also need to accommodate requirements for education activities, events and hospitality.

We appreciate that some people are not yet vaccinated or choose not to use passes so we’ll continue to offer online resources for our exhibitions, education activities, displays in our front window and contactless shopping options. This decision will be reviewed regularly, taking into account the rapidly changing environment and management of the Covid-19 pandemic. You can download your vaccine pass from here.

In keeping with government advice, we need you to participate in mandatory contact tracing, which gathers information that will be essential if there is another outbreak. On arrival, we request all visitors leave a few contact details in our private dropbox, in accordance with the government’s contact tracing guidelines. Or you can check in with the NZCovid Tracer app on your own device.

Once open we'll be taking the following precautions to follow government guidelines so you can enjoy a safe visit to the gallery:

  • Regular cleaning of all door handles, hand rails, elevator buttons, chairs/benches and bathrooms
  • Contactless pay systems in the shop
  • Hand sanitiser is available on arrival and in other locations in the gallery
  • NZCovid Tracer app QR codes are available for contact tracing and a private dropbox is available for those without the app

We request that visitors over the age of 12 wear a mask and continue to maintain physical distancing while in the gallery - two metres from anyone you don't know. Where possible, events will be seated and spaced out in accordance with government guidelines – please arrive early to ensure your place or book in advance when this option is available.

Please ensure you bring a suitable face covering to protect yourself and others in the gallery.

Should you need help around the gallery, please ask our staff at the front desk for directions.

If you’re feeling unwell, please stay at home.

Be kind to others. Be kind to yourself. He waka eke noa! 

Click here to download our latest Gallery Guide. Save it to your phone to help you find your way around during your visit. (PDF, 5.6mb)

Please get in touch if you have any questions or concerns. We look forward to seeing you soon.



Pollywood Pasifika Film 192021
Pollywood Pasifika Film 192021
7 December



Opening Hours

Summer/Autumn: Open seven days 
Winter/Spring: Tuesday-Sunday
10am to 4.30pm  |  Free entry

All visitors over 12 require a vaccine pass

Keeping you safe

Closed: Christmas Day, Good
Friday and ANZAC Day morning

How to find us

Contact us